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Token works best when you treat it like a capable teammate who is new to your world. A little context goes a long way.

Be specific

Say what you want and what a good result looks like. “Summarize this thread in three bullets for the team” beats “summarize this.”

Give context

Point Token at the doc, the link, or the channel it needs. It only knows what it can reach.

One task at a time

For multi-step work, let it finish one step and confirm before piling on the next.

Correct it

If it gets something wrong, just say so in plain language. Token adjusts and tries again.

When Token asks for approval

That pause is normal and healthy. It means Token is about to do something worth a look. Approve it, decline it, or tell Token to take a different approach. See Approvals.

If you are not getting what you want

  • Check the tool is set up. Token can only act through tools shared with that chat.
  • Mention it in group channels. In a shared channel, Token only responds when you get its attention.
  • Break it down. A big, vague ask often works better as a couple of clear, smaller ones.