> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wearecorgi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Where to reach Token

> The channels you can message Token on, and how to get its attention.

You talk to Token in the chat tools you already use. Which channels are available
depends on what was set up for your team, but the patterns below are the same
everywhere.

<Tip>
  When Token first joins a channel, it introduces itself with a short welcome
  note explaining how to reach it and what, if anything, is already set up there.
</Tip>

## Adding Token to a channel or group

Add Token before it can read or reply. The steps differ by platform.

<Tabs>
  <Tab title="Slack">
    Token is an app, not a person, so you won't add it from the member list.
    Use one of these two ways, which work the same in every channel, public or
    private:

    * **Mention it.** In the channel, type `@`, pick Token, and send. Slack then
      offers to add it: choose **Invite them**.
    * **From the channel's apps.** Click the channel name at the top, open the
      **Integrations** tab, and choose **Add an app**.
  </Tab>

  <Tab title="WhatsApp">
    Add Token to the group the way you add any contact: open the group, add a
    participant, and pick Token. Token then sends a message asking an admin to
    approve before it starts to participate and reply to people.
  </Tab>
</Tabs>

On both Slack and WhatsApp, mention Token in a channel or group when you want it
to reply; adding it is not enough on its own.

## Getting its attention

<Tabs>
  <Tab title="Direct messages">
    Message Token directly, the same way you would DM a colleague. There is no
    trigger word: Token reads every message in a direct chat and replies.

    | Channel             | What to do       |
    | ------------------- | ---------------- |
    | Slack DM            | Just message it. |
    | WhatsApp one-to-one | Just message it. |
  </Tab>

  <Tab title="Group channels">
    In a shared channel or group, Token stays quiet during normal conversation
    and only responds when you **mention it**. Mention it, ask your question, and
    it replies in the thread.

    | Channel        | What to do                        |
    | -------------- | --------------------------------- |
    | Slack channel  | Mention `@Token` in your message. |
    | WhatsApp group | Mention Token in your message.    |
  </Tab>
</Tabs>

## Good to know

<CardGroup cols={3}>
  <Card title="Separate by design" icon="layer-group">
    A request in one channel never leaks into another. Token keeps its memory per
    conversation.
  </Card>

  <Card title="Replies in place" icon="reply">
    Ask in a thread and Token answers in that thread, so conversations stay tidy.
  </Card>

  <Card title="Always on" icon="clock">
    Message Token any time. It picks up the request, does the work, and replies
    when it is done, even if a longer task takes a moment.
  </Card>
</CardGroup>